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Arshad Hafeez is the executive director of global business development and corporate strategies, research & development, at the Performance Review Institute (Warrendale, PA). For more information, call (724) 772-1616, e-mail pri@sae.org or visit www.pri-network.org.
How does a registrar responsible for evaluating the quality status of thousands of manufacturers critical to the success and safety of the aerospace industry assess its own quality?