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Ned Greenberg is president of DataNet Quality Systems (Southfield, MI). For more information, call (248) 357-2200, e-mail ngreenberg@winspc.com or visit www.winspc.com.
No matter how good an SPC software system is, or how substantial the benefits to the business from implementing it will be, if shop floor operators are not involved early and often in planning the implementation, there is likely to be a negative reaction.